FAQs

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How to order your products?

1. Provide us with a detailed list of the products to be ordered(model, quantity), the buyer's/consignee's name, transportation method(air/sea/land: the destination port; express: the delivery address) and phone number.2. We will provide the quotation of your order. After you make the final decision, we will send you a proforma invoice as the order acknowledgment.3. You

By |2018-07-18T15:53:14+08:00December 4th, 2016||Comments Off on How to order your products?

Do you offer free samples?

We don't offer free samples. However, We have a “Sample Fee Refund” policy as follows: 1) if any samples are not as described or defective, we will refund you for the corresponding samples; 2) if you place a bulky purchase order whose total price exceeds 100 times the sample fee within 3 months after receipt

By |2018-11-23T09:08:39+08:00November 23rd, 2017||Comments Off on Do you offer free samples?

What’s the turn around time for shipping of your products?

Normally, for a small quantity of in-stock products, we will ship the order within 5-10 Chinese business days after payment confirmation, and the shipping time of international express service is about 5-10 days; for a large quantity of products, we will ship the order timely as contracted, and the shipping time of air/sea/land transportation is

By |2019-12-04T14:22:56+08:00August 28th, 2017||Comments Off on What’s the turn around time for shipping of your products?

Will you support me for a tender/bid in my country?

Yes, but our involvement will depend on several factors. 1. Prior commitments. 2. Availability of clear requirements. 3. Book of business with government entities and contact level(s). 4. Finances - If bid bonds and/or other sureties are involved, whether the agent's company will guarantee all deposits and securities. 5. What services the agent will provide

By |2018-07-25T13:23:45+08:00December 5th, 2016||Comments Off on Will you support me for a tender/bid in my country?
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